Customer Service
Unaric for Customer Service Leaders
Your customers expect the best and Unaric helps you deliver it. Elevate your customer experiences with our seamless Salesforce telephony integration and enhanced features.
Why customer service leaders choose Unaric
.png)
Manage all calls within Salesforce
Initiate and receive calls directly within the Unaric app while ensuring all interactions are automatically logged and updated in Salesforce. Access customer data and caller/contact insights fast.
Live and historic data dashboards
Supervisors can view details about presence states and ongoing calls so they can be reactive during high-volume peaks. See numbers of ongoing calls, queues. which agents are on calls, or even who is in a meeting.
See Unaric in action
Boost customer satisfaction with Unaric’s CTI
